Returns & Exchanges
At Arka, we want you to be completely satisfied with your purchase, which is why we offer a 30-day window for hassle-free returns and exchanges. Please ensure that items are returned in their original condition, unworn and with all tags attached.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Package Your Items
Securely place the items in their original packaging, ensuring all labels and protective materials are included to prevent damage during transit.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking number to monitor the status of your refund or exchange.
