Frequently Asked Questions
Everything you need to know about shopping with Arka.
How long does shipping take?
Standard shipping typically takes 3 to 7 business days within the continental United States. International shipping times vary by location, usually ranging from 10 to 21 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive your prepaid shipping label.
Which payment methods do you accept?
Arka accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes. Once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your doorstep.
Are your products covered by a warranty?
Most of our products come with a standard one-year manufacturer's warranty that covers defects in materials and workmanship under normal use.
How can I change or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact us within 1 hour of placement if you need to make changes or cancel your order.